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FAQ

  • Can I buy Hip Pop Popcorn in stores?
    Currently, Hip Pop Popcorn is available through our website and select local retailers. We’re also working on expanding to larger retailers, so stay tuned for updates!
  • How do I contact customer service?
    You can reach us through our Contact Us page. Our team is available Monday through Friday, 9 AM to 5 PM (PST), and we’ll respond within 1-2 business days.
  • What makes Hip Pop Popcorn different from other popcorn brands?
    At Hip Pop Popcorn, we fuse gourmet flavors with the vibrant culture of hip-hop. Our popcorn is handcrafted in small batches using premium ingredients, ensuring every bite delivers bold, unforgettable taste. Plus, each flavor is inspired by iconic elements of hip-hop, making snacking an experience of flavor and culture.
  • Are your popcorn products gluten-free and allergen-friendly?
  • How should I store Hip Pop Popcorn?
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  • What is your return policy?
    We want you to love your popcorn! If you’re not satisfied, contact us within 3 days of receiving your order for a refund or exchange. Please note that returns are only accepted for unopened and undamaged products.
  • What should I do if my order arrives damaged?
    We’re sorry to hear that! Please contact our customer service team within 3 days of receiving your order with photos of the damaged items, and we’ll be happy to assist with a replacement or refund.
  • Do you offer international shipping?
    Currently, we ship within the U.S. We’re working on expanding our shipping options, so stay tuned for updates on international availability!
  • How do I place a wholesale order?
    If you're interested in carrying Hip Pop Popcorn in your store, please visit our Wholesale page. Fill out the inquiry form, and a representative will get back to you with our wholesale pricing and options.
  • What are the minimum order quantities for wholesale?
    Our minimum order quantity depends on the product and packaging type.
  • Are there special discounts for bulk purchases?
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  • Do you offer custom branding or private labeling for wholesale?
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  • . Do you ship wholesale orders internationally?
    Currently, we offer wholesale shipping within the U.S. For international inquiries, please reach out, and we’ll discuss shipping options on a case-by-case basis.
  • How long does it take to fulfill a wholesale order?
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